Plus Property prioritizes the quality of management and customer service, all provided in a “never-ending” fashion. The company is relentless in its pursuit of development in all aspects of work. We’re focused on elevating the quality of our services to be on a par with international standards.

Plus Property has achieved a total of three ISO certifications. So, customers can rest assured that Plus Property upholds quality control and corporate transparency (with its actions observable by outsiders).

With its growing portfolio of property projects, the company has always done its utmost to reach the required standard, has well-planned maintenance procedures in place, and exhibits particular attention to detail. Our staff are knowledgeable enough to understand all work processes.

Plus Property people are also well-versed in the law that deals specifically with property management. We have 30 years’ experience that’s been passed down from one generation of staff to the next or new generation of employees.

Plus Property ensures that our personnel are well aware of the importance of finding solutions to our customers’ problems in order to improve or change how things work without compromising quality and service standards. We have our own standards when it comes to meeting the needs of customers and audiences.

Our management team, for instance, are able to help achieve energy efficiency, select and carefully vet potential vendors and show them how to go about their work efficiency. They always strive for better cost management for higher quality. We can help reduce the unnecessary long-term repair costs through corrective and preventive maintenance and other cost-saving schemes.

Making sure everything is operational: Highly Professional People

Plus Property continues to thrive on its highly experienced management team who have a great deal of expertise in property management involving all types of buildings, both residential and commercial. You can rest assured that we can take care of all the building systems.

We seek to elevate customer service standards when it comes to building management by leveraging technology and fostering business innovation to boost the efficiency of management and customer care. We want to present an exceptional property experience that’s characterized by convenience, speed and safety.

Plus Property has a backup team of competent engineers and technicians at its headquarters. They’re always on standby to dole out expert technical advice so that all the machines and other amenities of your building are in good shape all of the time.

We want to help solve customers’ problems correctly and quickly and be by their side in every situation at all times in our very own “never-ending” fashion.

Besides, Plus Property has set its own work performance standards based on a skill development scheme provided for our staff. Our staff training program covers both hard and soft skills and seeks to strengthen our property management strategy.

Provided by Plus Eduplex, the training sessions are subject to an internal audit to ensure high-quality work performance in accordance with Plus Property’s high service standards.

Thanks to our own Standard Operating Procedure (SOP), Service Level Agreement (SLA) and ISO Standards, we believe that the presence of quality service control would boost the potential of our staff and their performance so that they are able to deliver the best service to our customers and audiences at all property projects that we are in charge of as property manager.

Most importantly, we stand ready to improve our work processes based on insights from customer feedback. We encourage our staff to take part in developing service quality and strive for better performance and greater efficiency each and every year.

Smoothing out your daily life: An Everyday Experience

Listening to our customers’ needs and working in close collaboration with them are the first challenges right from day one when we start our property management role at your property. We want to hear our customers’ needs and other details which are to be incorporated into our master plan in a bid to create the best solution for our customers.

The emphasis on people-centric customer service is part of Plus Property’s DNA. Our staff work toward the same goal: to ensure smooth operation within all divisions by taking care of the facilities and amenities that affect the residents’ everyday lives, both inside the residence and around the building.

We want every day to be a good day for residents and ensure that all activities go off well without a hitch, and all problems are to be dealt with quickly.

• Mailroom management: collecting mail, noting down in a register the details of all the documents received, storing, and delivering mail for the sake of residents’ convenience
• Leading problem-solving efforts to promote quality living in peaceful coexistence in deference to the community’s rules and regulations
• Providing help and support in the event of a medical emergency
• Provision of in-room maintenance/repair service
• Offering services and activities to match the customer’s lifestyle choice
• Creating a positive atmosphere inside the community with well-maintained amenities
• Providing security and convenience in every cycle of property management

We believe that our customers lie at the heart of our business. So, we’re committed to developing the quality of our customer service continuously in an effort to better respond to the needs of our customers in the best possible manner.

With that said, we’re full of determination to achieve our ultimate goal, which is the key to efficient property management as provided from the heart.

As Thailand’s number-one fully integrated property management firm covering Thailand’s biggest commercial and residential space, Plus Property has the expertise to provide property management that is able to meet high international standards.

We take pride in the high quality of our service thanks to our highly professional team. We are delighted to provide you with an exceptional, high-quality property experience, enhance your quality of life and bring about an ideal community to live in.

We incorporate sustainability into our management strategy involving how building resources can be used more efficiently.

Making a big saving on costs | Ensuring everything is in good shape | Enabling your daily life to run smoothly 

Choose Plus Property to take care of your property.

𝗣𝗟𝗨𝗦 𝗣𝗥𝗢𝗣𝗘𝗥𝗧𝗬
Thailand’s best-in-class fully integrated property management firm.
With a growing portfolio covering the most residential and commercial space in Thailand.

#PlusProperty #Thailand’s No. 1 property management company

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